Make a claim

If you need to make a claim on your policy, please use the appropriate contact details below.

For training and quality purposes your telephone call may be recorded.
For BT residential customers, calls to 0844 will cost no more than 4p per minute. The price on non-BT phone lines and mobile networks may be different.


Statement regarding travel disruption caused by the volcanic ash




Commercial Lines Tel Number More info
Bed and Breakfast Claims 0844 902 0789 More info
Shops, Pubs and Restaurants Claims 0844 902 0790 More info
Commercial Property Owners Claims 0844 902 0790 More info
Residential Property Owners Claims 0844 902 0789 More info
Master Tradesman Plus Claims 0844 902 0790 More info
Commercial Combined Claims 0844 902 0790 More info
Offices and Surgeries Claims 0844 902 0790 More info


Commercial Motor Tel Number More info
Motor Trade Internal Risks Claims 0844 902 0790 More info
Motor Trade Road Risks Claims
   new claims:
   existing claims:

0844 902 2220
0844 248 6917
More info
Motorserv Claims
   new claims:
   existing claims:

0844 902 2220
0844 248 6917
More info
Commercial Vehicle Claims 0844 902 2220 More info


Personal Lines Tel Number More info
Private Motor Claims 0844 902 2220 More info
MMA Motor Breakdown Claims 0800 068 3489 More info
Home Claims 0844 902 0789 More info
Profile Claims 0844 902 0789 More info
Lifestyle Claims 0844 902 0789 More info
Travel Claims
   Emergency:
   Non-emergency:

+4401243621588
08449020764
More info

We offer

  • Claims helpline open 24 hours a day, 365 days a year
  • Trained staff to take your claim details over the phone, in most cases removing the need for completion of an incident report form
  • Help outside normal opening hours with practical advice and assistance
  • Arrangements for replacement of goods lost or stolen using the latest product information
  • To take control of the management of claims from start to finish
  • Online claims notification for selected products

Should you need to make a claim, MMA offers you a dedicated, UK based claims service that will manage all aspects of your claim for you from the time it is reported.

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