Make a claim

Please contact the appropriate claims team with your
policy details to hand. Direct telephone numbers can be found here.

You can now notify your claim online for the following products

• Home and Profile
• Bed & Breakfast
• Lifestyle
• Residential Property Owners

We have a quick and efficient claims service:

• Prompt response and assistance, 24 hours a day, every day of the year
• Claims settled in a fair and equitable manner by our UK based claims teams
• Courteous and efficient service
• Commitment to maintaining good communication throughout the claims process
• Robust set of fast track procedures to prioritise and authorise claims in the event of a natural disaster, such as a weather event.

MID quick vehicle update

All vehicles used by Motor Trade Road Risks policyholders need to be registered on the Motor Insurance Database (MID). We can help.

Amend or renew your policy

If you need to amend or renew your policy, please contact the insurance broker or intermediary who arranged your insurance in the first instance to deal with your request.

Paying by Direct Debit

In most cases, you will have the option to pay your policy premium by Direct Debit.

Click here for more information

Your feedback

If you have any comments about the service you have received from MMA, please let us know

Make a complaint

We are committed to delivering the highest standard of customer care.

However, if you are not satisfied with the level of service you receive; MMA has a clear and effective complaints procedure and will deal with your complaint quickly and considerately.

Click here for Full details.